Reports to: Director of Academic Advising

Department: Academic

Status: Full-time, Exempt

Salary: 35k – 37k

Summary

The Academic Advisor responsibilities include implementing proactive strategies to help online students stay on track and fulfill their educational goals. Advisors build supportive and personalized relationships with students provide resources to manage student’s day-to-day expectations, and provide them with opportunities to stay connected to our community. They advise students on policies and procedures, programs, degree requirements, and related academic matters; and work closely with other support teams to ensure that student inquiries are addressed in a timely and effective manner. This specific position will also work with Grace’s current Hispanic student population and assist with an initiative to serve the greater Hispanic community in Grand Rapids and beyond.

Essential Duties:

• All employees have an element of responsibility to aid in the recruitment and retention of students
• Maintain ongoing communication via multiple communication portals (telephone, email, text, social media, ) with students
• Collaborate with students to determine education plan and course needs
• Serve as the primary guide to ensure that students stay on track to meet their educational goals
• Assist students in understanding and completing degree requirements
• Request appropriate course registration on behalf of the student and maintain the student’s schedule/degree plan
• Advise students on policies and procedures, program requirements and related academic matters
• Provide comprehensive outreach to students who are at risk of not meeting satisfactory academic progress
• Identify opportunities to develop, implement, measure and improve academic success strategies
• Work closely with staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and policies
• Empower students to develop accountability for their decisions and an understanding of how those decisions impact their success through the coaching process
• Provide students with proactive guidance on acclimating to their new collegiate lifestyle and building supportive personal environments and best practices to facilitate their student success
• Assist with retention initiatives and efforts
• Develop and maintain an advising caseload of assigned core groups including
  • Scheduling and coordinating advising appointments
  • Offer prayer to students to build rapport, encourage, and help in overcoming challenges
  • Any other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of
• A genuine interest in the ongoing success of Grace Bible College and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and ”

Education/Experience –

• Associate Degree required; Bachelor’s degree a
• Bilingual (Spanish/English) language , a plus
• Experience in academic advising or customer service preferred

Computer Skills –

• Possess a working knowledge of computer applications (i.e. Microsoft Office programs and Google Drive is preferred)
• Must have the ability to accurately and efficiently perform required computerized tasks, operate various electronic office equipment, with the ability to learn new technology quickly

Communication Skills –

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff,
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary

information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service/People Skills

• Comprehensive Skills –
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence and procedure manuals

Decisiveness/Reasoning –

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player –

• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands –

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reports to: Director of Advancement
Department: Advancement & Development
Status: Part-time, Non-Exempt
Salary: $15.00 per hour (18-20 hours weekly)

Summary

The Alumni Relations Specialist is responsible for connecting with Grace Christian University (GCU) Alumni online and in-person; communicating with the University’s Alumni in a cohesive way to achieve our jointly-developed goals. Grace employees acknowledge Jesus Christ as their personal Lord and Savior and demonstrate personal maturity and godliness while growing in conformity to the image of Christ.  Employees should have a genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Essential Duties:

• All employees have an element of responsibility to recruit and retain students
• Recruit and coordinate a national network of Alumni volunteers to track, locate, and document current GCU Alumni
• Cultivate efforts with Alumni towards donorship, including asking Alumni for donations
• Work with Advancement/Alumni Staff to fulfill the 3-year Strategic Plan for the Alumni Association
• Coordinate with GCU student calling campaigns
• Set specific objectives and report on KPI (Key Performance Indicators)
• Generate Alumni engagement reports from Alamabase
• Generate, edit, publish, and share monthly directory percentage of accuracy reports
• Gather content for all forms of Alumni communication and social media
• Communicate with Alumni verbally and in other forms of written and electronic communication
• Respond to Alumni inquiries in a timely manner and monitor relevant student and Alumni reviews
• Suggest, implement, and prompt events and Alumni engagement
• Other duties as assigned

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience –

• An Associate degree minimum required 
• Knowledge and use of social media platforms (i.e., Facebook, Instagram, LinkedIn, etc.) required
• Graduate of GCU, spouse of an Alumni, or affiliate of GCU preferred
• Previous experience with working knowledge of Salesforce software is a plus

Computer Skills –

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills –

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, interpersonal communication skills
• Capable of establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs

Customer Service Skills –

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Be attentive to verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy
• Collect necessary information, follow through appropriately, and handle situations with confidence

Decisiveness/Reasoning –

• Define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority
• Be able to recognize an Alumni’s emotional and spiritual needs; be proactive to offer prayer with all Alumni as the Holy Spirit prompts

Self-Sufficient/Team Player –

• Must display the ability to be a team player, yet have the self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values
• Ability to receive work direction and report on progress

Physical Demands –

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Director of Maintenance
Department: Student Affairs and Operations
Status: Full time, Exempt
Salary: Commensurate with education and experience

Summary

Under the general direction of the Director of Maintenance, the Assistant Director of Maintenance, accomplishes a wide variety of tasks and projects in support of the facilities and operations on campus. The position involves many types of technical maintenance, operation, and repair of campus buildings, ground, and equipment while implementing strategic plans to further improve the effectiveness of the maintenance operations. The Assistant Director of Maintenance includes both the leadership and supervision of the student employee team to complete all facilities maintenance, in order to provide a safe and well-maintained campus for all faculty, staff, students, and guests.

Essential Duties:

• Timely response to service requests and daily tasks while updating, maintaining, and providing reports through Schooldude and other workflow management and tracking systems
• Timely communication, completion, coordination, and scheduling of work orders and service requests that keep buildings and grounds running smoothly and ready for use
• Leads and works with student employee teams to complete various types of preventative repairs, maintenance projects, general technology use, and grounds care
• Responsible for involvement in hiring, training, teaching, and supervising of student employees with a focus on their learning objectives
• Utilize progressive administration and organizational skills dealing with manuals, training material, record keeping, estimating, and expense tracking
• Communicate effectively to gain knowledge of all campus activities that require maintenance assistance
• Flexibility to serve and respond to impromptu needs and/or other responsibilities and functions as requested by peers and the Director of Maintenance

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete a 90 day evaluation of specific skills and strengths

Education/Experience –Formal education is preferred but not required. Four years of experience in
building, or institutional housekeeping/custodial work, including two years in a supervisory role.

• Must effectively demonstrate the skills and ability to teach those skills listed below to others
• Cleaning and maintaining various flooring surfaces including applying finishes and carpet cleaning
• Proven record of cleaning and sanitizing washrooms, showers and locker rooms
• Cleaning and care of glass, wall surfaces and window coverings
• Able to clean all building fixtures, surfaces, and furniture safely
• Adept at training and using chemicals in a safe manner
• Track record of finishing assigned tasks effectively within limited time
• Foster outstanding customer service skills with student employees

Demonstrate pursuit of knowledge and skills in the following areas:

• Health and safety regulations and procedures
• HVAC and Controls
• Plumbing and Drainage
• Mechanical and Installations
• Structural and Building
• Carpentry and Finishing
• Electrical/ Lighting and Wiring Diagrams
• Alarm and Monitoring Systems
• Roofing- general repairs and maintenance
• Boilers- adjoining pumps, zone control valves, and controls
• Landscape care- mowing, ornamental shrubs and flowers, repair, replacement, and
  improvements
• Sports field maintenance, irrigation, aeration, and fertilization
• Mechanical and Equipment service and repair
• Snow removal and equipment operation

Computer Skills –

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills –

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Comprehensive Skills –

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals

Decisiveness/Reasoning –

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/Team Player –

• Must display the ability to be a team player, yet have the self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands –

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.

A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Director of Enrollment (On-campus)
Department: Enrollment
Status: Full-time, Exempt
Salary: Commensurate with degree and experience

Summary
The Enrollment Advisor’s responsibility is to recruit students, build relationships with outside parties, and promote the efficiency of the Enrollment Department. The Enrollment Advisor will participate in accountability and assessment for new recruiting initiatives.

Essential Duties:
• All employees have an element of responsibility to recruit and retain students
• Build relationships with middle schools, high schools, and colleges
• Travels to speak to groups and/or individual students, meets with school counselors and administrators to promote Grace Christian University programs and outreach activities within assigned territory
• Manages and coordinates community workshops, retreats, and recruitment efforts
• Arranges visits and tours for prospective students and parents.
• Provides career and academic counseling, planning, and advising to potential students utilizing specific knowledge of the university educational programs and degrees
• Creates, packages, monitors and distributes resource materials for student recruitment and retention programs
• Collect documentation and follow-up with applicant students in order to procure admission
• Participate in assessment creation, data tracking, and institutional effectiveness initiatives for the Enrollment Department (On-Campus)
• Build connections between Grace Christian University and community colleges/universities to create resources to benefit our transfer student population
• Provide liaison services to other College offices including Financial Aid, Student Affairs, Career Services, and the Registrar
• All other duties as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.
• A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience
• Bachelor’s degree or equivalent field experience
• Experience in higher education preferred
• Sales experience; a plus

Computer Skills
• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills
• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills
• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning
• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player
• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands
• Travel is required as needed for meetings and presentations for various events/activities
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reports to: Director of Enrollment, Online
Department: Enrollment, Online
Status: Full-time, Exempt
Salary: Commensurate with degree and experience

Summary
The Enrollment Advisor’s responsibility is to recruit students, build relationships with outside parties, and promote the efficiency of the Enrollment Department. The Enrollment Advisor will participate in accountability and assessment for new recruiting initiatives.

Essential Duties:
• Recruit students for the online programs by contacting the incoming leads.
• Follow-up with prospective students throughout the enrollment process via various forms of communication (i.e. telephone, electronic, and mailings.)
• Track incoming applicant paperwork for each scheduled cohort start date, and update, maintain, and provide reporting from the database and other systems and software used by the adult and online office.
• Communicate with other departments at Grace throughout the enrollment process regarding enrollment steps, paperwork, transcripts, military documents, etc.
• Assist with providing resources to collect documentation and follow-up with applicant to procure admission
• Participate in appropriate professional development workshops and seminars as determined by the Vice President of Online Studies.
• Provides career and academic counseling, planning, and advising to potential students utilizing specific knowledge of the university educational programs and degrees
• Participate in assessment creation, data tracking, and institutional effectiveness initiatives for the Online Enrollment Department
• Build connections between Grace Christian University and community colleges/universities to create resources to benefit our transfer student population
• All other duties as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.
• A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience
• Bachelor’s degree or equivalent field experience
• Experience in higher education preferred
• Sales experience; a plus

Computer Skills
• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills
• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills
• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal cues to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning
• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player
• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands
• Travel is required as needed for meetings and presentations for various events/activities
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Madison Hetzler at mhetzler@gracechristian.edu.

Reports to: Director of Financial Aid
Department: Financial Aid
Status: Full-time, Exempt
Salary: Commensurate with education and experience

Summary
The Financial Aid Specialist is a team member of the Financial Aid Office and is primarily responsible for determining student eligibility for financial aid. The Financial Aid Specialist assists the students with processing financial aid forms and advising them about available aid, such as grants, scholarships, and loans.

Essential Duties:

• All employees have an element of responsibility to recruit and retain students
• Counsels students and parents providing guidance throughout the financial aid application process
• Regularly communicates with students, parents, coworkers, lenders, and government agencies regarding financial aid eligibility and awards
• Maintains compliance to federal and state guidelines and other regulations
• Processes applications in an accurate and timely manner, and verifies the accuracy and consistency of the data received from federal tax return transcripts and student financial information
• Determines financial aid eligibility and inputs appropriate awards, adjustments, and/or corrections to assure eligible students receive the opportunity to attend Grace Christian University
• Participates in the packaging and awarding process, ensuring compliance and quality control of data
• Participates in appropriate professional development workshops and seminars as determined by Director of Financial Aid
• Other responsibilities and functions as requested by supervisor and/or senior leadership

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.
• A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• A high school diploma; Associate Degree preferred
• General finance experience; Financial Aid experience, plus

Computer Skills

• Possess a working knowledge of computer applications Financial Aid Specialist
• CAMS Enterprise System, plus o Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc. o Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Associate Dean of Graduate Studies
Department: Academic
Status: Full-time, Exempt
Salary: $35K – 36K

Summary

The Graduate Specialist’s responsibilities are two-fold. First, the Graduate Specialist seeks to implement proactive strategies to help students stay on track and fulfill their educational goals. The Graduate Specialist builds supportive and personalized relationships with students, provides resources to manage student’s day-to- day expectations, and provides them with opportunities to stay connected to our online community. The Graduate Specialist advises students on policies and procedures, programs, degree requirements, and related academic matters; and works closely with other support teams to ensure that student inquiries are addressed in a timely and effective manner. Second, the Graduate Specialist works with the Associate Dean of Graduate Studies to ensure effective systems and processes are maintained to provide for the continued success of the graduate program.

Essential Duties May Include:

• Maintain ongoing communication via multiple communication portals (telephone, email, text, social media, blogs, ) with students
• Collaborate with students to determine education plan and course needs
• Serve as the primary guide to ensure that students stay on track to meet their educational
• Assist students in understanding and completing degree
• Assist students with appropriate course
• Advise students on policies and procedures, program requirements and related academic
• Provide comprehensive outreach to students who are at risk of not meeting satisfactory academic
• Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure, and improve academic success
• Work closely with staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and Cognitively guide students to develop accountability for their decisions and an understanding of how those decisions impact their
• Provide students with proactive guidance on acclimating to their new collegiate lifestyle and building supportive personal environments and best practices to facilitate their student success.
• Assist with retention initiatives and efforts
• Develop and maintain an advising caseload of assigned core groups including scheduling and coordinating advising appointments, as well as praying with students to build rapport, encourage, and help in overcoming
• Any other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of

• A genuine interest in the ongoing success of Grace Bible College and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• Associate Degree required; Bachelor’s degree a preferred. Experience in academic advising a

Computer Skills

• Proficient in Microsoft Office programs and Google Drive is
• Must have the ability to perform required computerized tasks accurately and efficiently, operate various electronic office equipment, with the ability to learn new technology
• Possess a working knowledge of computer applications

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff,
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact;

listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and culture
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reports to: Associate Dean of Graduate Studies
Department: Academic
Status: Full-time, Exempt
Salary: Commensurate with degree and experience

Summary

The Professor and Graduate Program Champion will teach courses and provide leadership for faculty and curriculum in the Graduate Program for one of the following degrees: Master of Business Administration (MBA), Master of Arts in Higher Education Leadership (MA HEL), or Master of Arts in Organizational Leadership (MAOL).

Essential Duties May Include:

Faculty Oversight

• Teaching load of up to 12 three-credit courses per year for
• Adhere to the policies of Grace Christian University Employee/Faculty

In addition to teaching responsibilities, the Graduate Program Champion will provide leadership in several key areas:

• Overseeing faculty and teaching assignments
• Conducting faculty peer teaching review (formative) including observation of online classroom and review of course evaluations for both formative and summative purposes
• Attending faculty meetings and engaging in committee meetings
• Monitoring professional development for faculty

Curriculum

• Overseeing development, maintenance and ongoing evaluation of curriculum and degree programs
• Maintaining and editing the program content for the Academic Catalog and the Grace website
• Ensuring approved rubrics are used
• Reviewing/revising Capstone course for students in graduate program
• Reviewing/revising online teaching expectations based on best practices

Leadership

• Providing visionary leadership for graduate degree program
• Conducting program review (scheduled every 3-5 years)
• Overseeing existing curriculum evaluation and revisions
• Monitoring recruitment, enrollment, persistence, graduation numbers and strategies
• Providing regular updates to the Associate Dean of Graduate Programs
• Performing other duties as assigned by the Provost

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of
• A genuine interest in the ongoing success of Grace Bible College and the support of the missionstatement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• Doctoral Degree in discipline (Business, Management, Higher Education Leadership, or Organizational Leadership) or related field
• Minimum of two years of graduate online teaching experience and course writing experience for accelerated Applicant must have five or more years of business administration experience including development of academic programs and oversight of personnel issues, policies, and strategic partnerships.

Qualities

• Applicant must be collaborative, compassionate, positive, approachable, ethical, and culturally
• Good written and verbal communication skills are

Computer Skills

• Proficient in Microsoft Office programs and Google Drive is
• Must have the ability to perform required computerized tasks accurately and efficiently, operate various electronic office equipment, with the ability to learn new technology
• Possess a working knowledge of computer applications

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff,
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact;

listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reports to: University Registrar
Department: Registrar Office
Status: Full-time
Salary: TBD

Summary

The Records Specialist provides a number of important services that enhance the effectiveness of the Registrar’s Office related to the academic division, faculty, staff, and students. This position also contributes to the Registrar Office’s ability to manage student information and ensure the security of academic records. This team member will support records and registration-related processes for both the Online/Graduate Online and the On Campus programs, and will act as a liaison between the Registrar’s Office and other student-serving offices at Grace.

Essential Duties:

The Records Specialist is responsible for supporting the Registrar’s Office functions by performing processing tasks that may include:

• All employees have an element of responsibility to aid in the recruitment and retention of students
• Act as a liaison between the Registrar’s Office, Enrollment, Academic Advising, Financial Aid, Business Office,
• Serve as the administrative point person for the Dual Enrollment program, including processing all applications, registrations, state-required reporting, and grade entry
• Assist with the consistency of processes related to data entry and admission processing across divisions (On-Campus, Online, Graduate Online)
• Oversee the online submission of student grades from faculty serving all three campuses (On Campus, Online, Graduate), responding to faculty questions as needed
• Assure that Delayed and Incomplete grades are appropriately recorded
• Support On Campus Academic Advisor as needed
• Process and route incoming transcripts for prospective and current students
• Post transfer credit to SIS program
• Oversee the transcript request process
• Assist with the future registration of students
• Coordinate special projects, as assigned
• Participate in graduation functions and festivities for the graduation banquet and commencement
• Comply with the confidentiality standards of FERPA
• Participate in professional development activities and serve on university committees that support the goals and objectives of the Records, Registration Office, and University, as The Records Assistant is responsible for additional duties as assigned by the Registrar, Associate Provost, or Provost.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.

• A genuine interest in the ongoing success of Grace Bible College and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• S. Graduate or equivalent; Bachelor degree preferred
• Prior experience in a higher education and records related atmosphere preferred

Computer Skills

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology Approximately 85-90% of the tasks for the position will be completed online.

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff,
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.