Reports to: Director of Advancement
Department: Advancement & Development
Status: Part-time, Non-Exempt
Salary: $15.00 per hour (18-20 hours weekly)

Summary

The Alumni Relations Specialist is responsible for connecting with Grace Christian University (GCU) Alumni online and in-person; communicating with the University’s Alumni in a cohesive way to achieve our jointly-developed goals. Grace employees acknowledge Jesus Christ as their personal Lord and Savior and demonstrate personal maturity and godliness while growing in conformity to the image of Christ.  Employees should have a genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Essential Duties:

• All employees have an element of responsibility to recruit and retain students
• Recruit and coordinate a national network of Alumni volunteers to track, locate, and document current GCU Alumni
• Cultivate efforts with Alumni towards donorship, including asking Alumni for donations
• Work with Advancement/Alumni Staff to fulfill the 3-year Strategic Plan for the Alumni Association
• Coordinate with GCU student calling campaigns
• Set specific objectives and report on KPI (Key Performance Indicators)
• Generate Alumni engagement reports from Alamabase
• Generate, edit, publish, and share monthly directory percentage of accuracy reports
• Gather content for all forms of Alumni communication and social media
• Communicate with Alumni verbally and in other forms of written and electronic communication
• Respond to Alumni inquiries in a timely manner and monitor relevant student and Alumni reviews
• Suggest, implement, and prompt events and Alumni engagement
• Other duties as assigned

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience –

• An Associate degree minimum required 
• Knowledge and use of social media platforms (i.e., Facebook, Instagram, LinkedIn, etc.) required
• Graduate of GCU, spouse of an Alumni, or affiliate of GCU preferred
• Previous experience with working knowledge of Salesforce software is a plus

Computer Skills –

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills –

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, interpersonal communication skills
• Capable of establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs

Customer Service Skills –

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Be attentive to verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy
• Collect necessary information, follow through appropriately, and handle situations with confidence

Decisiveness/Reasoning –

• Define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority
• Be able to recognize an Alumni’s emotional and spiritual needs; be proactive to offer prayer with all Alumni as the Holy Spirit prompts

Self-Sufficient/Team Player –

• Must display the ability to be a team player, yet have the self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values
• Ability to receive work direction and report on progress

Physical Demands –

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Director of Maintenance
Department: Student Affairs and Operations
Status: Full time, Exempt
Salary: Commensurate with education and experience

Summary

Under the general direction of the Director of Maintenance, the Assistant Director of Maintenance, accomplishes a wide variety of tasks and projects in support of the facilities and operations on campus. The position involves many types of technical maintenance, operation, and repair of campus buildings, ground, and equipment while implementing strategic plans to further improve the effectiveness of the maintenance operations. The Assistant Director of Maintenance includes both the leadership and supervision of the student employee team to complete all facilities maintenance, in order to provide a safe and well-maintained campus for all faculty, staff, students, and guests.

Essential Duties:

• Timely response to service requests and daily tasks while updating, maintaining, and providing reports through Schooldude and other workflow management and tracking systems
• Timely communication, completion, coordination, and scheduling of work orders and service requests that keep buildings and grounds running smoothly and ready for use
• Leads and works with student employee teams to complete various types of preventative repairs, maintenance projects, general technology use, and grounds care
• Responsible for involvement in hiring, training, teaching, and supervising of student employees with a focus on their learning objectives
• Utilize progressive administration and organizational skills dealing with manuals, training material, record keeping, estimating, and expense tracking
• Communicate effectively to gain knowledge of all campus activities that require maintenance assistance
• Flexibility to serve and respond to impromptu needs and/or other responsibilities and functions as requested by peers and the Director of Maintenance

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete a 90 day evaluation of specific skills and strengths

Education/Experience –Formal education is preferred but not required. Four years of experience in
building, or institutional housekeeping/custodial work, including two years in a supervisory role.

• Must effectively demonstrate the skills and ability to teach those skills listed below to others
• Cleaning and maintaining various flooring surfaces including applying finishes and carpet cleaning
• Proven record of cleaning and sanitizing washrooms, showers and locker rooms
• Cleaning and care of glass, wall surfaces and window coverings
• Able to clean all building fixtures, surfaces, and furniture safely
• Adept at training and using chemicals in a safe manner
• Track record of finishing assigned tasks effectively within limited time
• Foster outstanding customer service skills with student employees

Demonstrate pursuit of knowledge and skills in the following areas:

• Health and safety regulations and procedures
• HVAC and Controls
• Plumbing and Drainage
• Mechanical and Installations
• Structural and Building
• Carpentry and Finishing
• Electrical/ Lighting and Wiring Diagrams
• Alarm and Monitoring Systems
• Roofing- general repairs and maintenance
• Boilers- adjoining pumps, zone control valves, and controls
• Landscape care- mowing, ornamental shrubs and flowers, repair, replacement, and
  improvements
• Sports field maintenance, irrigation, aeration, and fertilization
• Mechanical and Equipment service and repair
• Snow removal and equipment operation

Computer Skills –

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills –

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc.
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Comprehensive Skills –

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals

Decisiveness/Reasoning –

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/Team Player –

• Must display the ability to be a team player, yet have the self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands –

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.

A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Director of Enrollment, Adult & Graduate Programs
Department: Adult Online
Status: Full time, Exempt
Salary:  TBD

Summary

The Remote Enrollment Advisor will be responsible for recruiting students for the adult online degree programs, and will be given additional tasks as determined by the Directors of Enrollment.

Essential Duties:

• Recruit students for the adult online programs by contacting the incoming leads.
• Follow-up with prospective students throughout the enrollment process via various forms of communication (i.e. telephone, electronic, and mailings.)
• Track incoming applicant paperwork for each scheduled cohort start date, and update, maintain, and provide reporting from the database and other systems and software used by the adult and online office.
• Communicate with other departments at Grace throughout the enrollment process regarding enrollment steps, paperwork, transcripts, military documents, etc.
• Participate in appropriate professional development workshops and seminars as determined by the Vice President of Adult Online Studies.

Other responsibilities and functions as requested by supervisor may include:

• Generate leads by developing corporate contacts with the area businesses, Para churches and churches.
• Schedule and conduct Information Sessions to generate additional leads.
• Sets up displays and be available at job fairs, community colleges, churches, conferences, etc.
• Work closely with other departments within Grace Christian University, having input and direction with design, ordering, and inventory of various adult online studies promotional materials.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience –

• Bachelor’s degree is preferred while some college education is required. Extensive recruiting experience particularly geared towards adult and online higher education programming.

Computer Skills –

• Possess a working knowledge of computer applications. Must have the ability to accurately and efficiently perform required computerized tasks, with the ability to learn new technology quickly.

Customer Service Skills –

• Advisors are working as customer service representatives of the University, and as such,  must provide a prime level of customer service to both prospective and current students. Effective written and verbal communication skills required. Frequent interaction with students, parents, and agencies requires positive customer relations and ability to work with diverse populations. A pleasant and helpful demeanor will assist in the favorable development and maintaining of relationships.

Comprehensive Skills –

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence and procedure manuals.

Decisiveness/Reasoning –

• Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Sound decision making, problem solving, prioritization skills, and prompt follow up are key elements.

Self-Starting Team Player –

• Must display the ability to be a team player, yet have the self drive to work independently, take initiative, and perform with minimal supervision.

Physical Demands –

• A minimal amount of travel is required as needed for updates and professional development and various recruiting events.  While performing the duties of this job, the employee is regularly required to sit, and use hands to type. The employee frequently is required to reach with hands and arms and talk or hear.  The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Travel required a minimum of 15 – 25% of the time, as needed for updates and professional development along with various recruiting events.
• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.
• A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: Director of Financial Aid
Department: Financial Aid
Status: Full-time, Exempt
Salary: Commensurate with education and experience

Summary
The Financial Aid Specialist is a team member of the Financial Aid Office and is primarily responsible for determining student eligibility for financial aid. The Financial Aid Specialist assists the students with processing financial aid forms and advising them about available aid, such as grants, scholarships, and loans.

Essential Duties:

• All employees have an element of responsibility to recruit and retain students
• Counsels students and parents providing guidance throughout the financial aid application process
• Regularly communicates with students, parents, coworkers, lenders, and government agencies regarding financial aid eligibility and awards
• Maintains compliance to federal and state guidelines and other regulations
• Processes applications in an accurate and timely manner, and verifies the accuracy and consistency of the data received from federal tax return transcripts and student financial information
• Determines financial aid eligibility and inputs appropriate awards, adjustments, and/or corrections to assure eligible students receive the opportunity to attend Grace Christian University
• Participates in the packaging and awarding process, ensuring compliance and quality control of data
• Participates in appropriate professional development workshops and seminars as determined by Director of Financial Aid
• Other responsibilities and functions as requested by supervisor and/or senior leadership

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.
• A genuine interest in the ongoing success of Grace Christian University and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• A high school diploma; Associate Degree preferred
• General finance experience; Financial Aid experience, plus

Computer Skills

• Possess a working knowledge of computer applications Financial Aid Specialist
• CAMS Enterprise System, plus o Ability to accurately and efficiently perform required technical tasks and learn new technology quickly

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff, etc. o Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have self-drive to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.

Reports to: University Registrar
Department: Registrar Office
Status: Full-time
Salary: TBD

Summary

The Records Specialist provides a number of important services that enhance the effectiveness of the Registrar’s Office related to the academic division, faculty, staff, and students. This position also contributes to the Registrar Office’s ability to manage student information and ensure the security of academic records. This team member will support records and registration-related processes for both the Online/Graduate Online and the On Campus programs, and will act as a liaison between the Registrar’s Office and other student-serving offices at Grace.

Essential Duties:

The Records Specialist is responsible for supporting the Registrar’s Office functions by performing processing tasks that may include:

• All employees have an element of responsibility to aid in the recruitment and retention of students
• Act as a liaison between the Registrar’s Office, Enrollment, Academic Advising, Financial Aid, Business Office,
• Serve as the administrative point person for the Dual Enrollment program, including processing all applications, registrations, state-required reporting, and grade entry
• Assist with the consistency of processes related to data entry and admission processing across divisions (On-Campus, Online, Graduate Online)
• Oversee the online submission of student grades from faculty serving all three campuses (On Campus, Online, Graduate), responding to faculty questions as needed
• Assure that Delayed and Incomplete grades are appropriately recorded
• Support On Campus Academic Advisor as needed
• Process and route incoming transcripts for prospective and current students
• Post transfer credit to SIS program
• Oversee the transcript request process
• Assist with the future registration of students
• Coordinate special projects, as assigned
• Participate in graduation functions and festivities for the graduation banquet and commencement
• Comply with the confidentiality standards of FERPA
• Participate in professional development activities and serve on university committees that support the goals and objectives of the Records, Registration Office, and University, as The Records Assistant is responsible for additional duties as assigned by the Registrar, Associate Provost, or Provost.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Acknowledge Jesus Christ as personal Lord and Savior and demonstrate personal maturity and godliness, growing in conformity to the image of Christ.

• A genuine interest in the ongoing success of Grace Bible College and the support of the mission statement of “Graduating Godly Individuals Prepared to Serve Christ in Church and Society.”

Education/Experience

• S. Graduate or equivalent; Bachelor degree preferred
• Prior experience in a higher education and records related atmosphere preferred

Computer Skills

• Possess a working knowledge of computer applications
• Ability to accurately and efficiently perform required technical tasks and learn new technology Approximately 85-90% of the tasks for the position will be completed online.

Communication Skills

• Skilled to communicate in a manner that is courteous, respectful, and professional
• Ability to use cultural intelligence to interact effectively with a culturally diverse population and a variety of stakeholders, students, alumni, administrative staff,
• Excellent written, oral, and interpersonal communication skills, void of jargon
• Proven capabilities in establishing appropriate professional rapport with courtesy and tact; listening effectively and accurately to determine others’ needs; collecting necessary information; following through appropriately; and handling escalating situations with concern and confidence

Customer Service Skills

• Skilled to deal effectively, respectfully, and professionally with people of culturally diverse backgrounds, beliefs, and cultures
• Capable of establishing appropriate, professional rapport with courtesy and tact
• Equipped to listen attentively, for verbal and non-verbal ques to ensure accuracy for necessary information and to follow through appropriately, to make informed decisions, and to handle escalating situations with empathy

Decisiveness/Reasoning

• Skilled to define problems, collect data, establish facts, and draw valid conclusions, collaboratively with others to come to a reasonable resolution
• Capable of approaching new ideas or challenges with a sense of possibility, openness, and positivity with highest consideration for organizational priority

Self-Sufficient/ Team Player

• Must display the ability to be a team player, yet have the self-driven to work independently, take initiative, and perform with minimal supervision
• Express genuine interest in the team’s well-being, and proactively model organizational customs, beliefs, and values

Physical Demands

• Travel is required as needed for meetings and presentations for various events
• While performing the duties of this job, the employee is regularly required to sit, and use hands to type
• The employee frequently is required to reach with hands and arms and talk and hear
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl
• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus

Interested candidates should submit their resumes to Sherea Lacy at slacy@gracechristian.edu.